:root{--purple:#54246b;--deep:#351447;--magenta:#d02b88;--yellow:#f1b522;--teal:#2c9a99;--ink:#28212e;--muted:#746b7a;--line:#e9e3ee;--wash:#f7f4f8;--white:#fff;--shadow:0 10px 36px rgba(45,18,58,.08);--radius:20px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:#f8f7fa;color:var(--ink);font-family:Inter,"Segoe UI",Roboto,Arial,sans-serif;font-size:15px;line-height:1.5}.topbar{background:var(--deep);color:white;border-bottom:4px solid var(--magenta)}.topbar-inner{max-width:1240px;margin:auto;padding:15px 26px;display:flex;justify-content:space-between;align-items:center}.brand{display:flex;align-items:center;gap:9px;font-weight:800;font-size:22px;letter-spacing:-1px}.brand-mark{color:var(--yellow);font-size:21px}.topbar-label{font-size:11px;letter-spacing:1.5px;font-weight:700;color:#e4d8e9}.topbar-label span{color:var(--yellow);padding:0 4px}.container{max-width:1240px;margin:auto;padding:0 26px}.hero{position:relative;overflow:hidden;min-height:290px;margin:27px 0 22px;padding:40px 42px;border-radius:26px;background:linear-gradient(115deg,#351447 4%,#54246b 73%,#6d2c75 100%);color:white;display:flex;justify-content:space-between;align-items:center;gap:32px;box-shadow:0 18px 45px rgba(53,20,71,.17)}.hero-copy{position:relative;z-index:1;max-width:760px}.eyebrow,.section-kicker{font-size:10px;letter-spacing:1.5px;font-weight:800;color:var(--magenta)}.hero .eyebrow{color:#f2d4e7}.eyebrow-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--yellow);margin:0 8px 0 0}.hero h1{font-size:clamp(31px,4.2vw,49px);line-height:1.08;letter-spacing:-1.7px;margin:17px 0 15px}.hero h1 span{color:#f2c8e1}.hero-lead{max-width:650px;font-size:16px;color:#e5d9ea;margin:0}.hero-meta{display:flex;align-items:center;gap:13px;margin-top:24px;color:#f4edf7;font-size:12px;font-weight:700}.hero-meta i{width:4px;height:4px;background:var(--yellow);border-radius:50%}.download-button{position:relative;z-index:2;display:flex;align-items:center;gap:13px;padding:14px 18px;min-width:216px;border:1px solid rgba(255,255,255,.25);border-radius:14px;background:var(--yellow);color:var(--deep);text-decoration:none;box-shadow:0 8px 22px rgba(20,9,28,.18);transition:transform .18s,filter .18s}.download-button:hover{transform:translateY(-2px);filter:brightness(1.03)}.download-button strong,.download-button small{display:block}.download-button strong{font-size:14px}.download-button small{font-size:11px;opacity:.74;margin-top:2px}.download-icon{font-size:26px;font-weight:800;line-height:1}.hero-orb{position:absolute;border:1px solid rgba(255,255,255,.07);border-radius:50%;pointer-events:none}.orb-one{width:350px;height:350px;right:-85px;top:-165px}.orb-two{width:230px;height:230px;right:105px;bottom:-190px;background:rgba(208,43,136,.12)}.card{background:var(--white);border:1px solid #eee9f1;border-radius:var(--radius);box-shadow:var(--shadow)}.filters{padding:22px 26px;margin:0 0 34px}.filter-heading,.section-head,.card-head{display:flex;align-items:center;justify-content:space-between;gap:18px}.filter-heading h2,.section-head h2,.card-head h2{margin:4px 0 0;font-size:20px;letter-spacing:-.45px;line-height:1.2}.section-kicker{margin:0}.live-indicator{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:11px}.live-indicator i{width:8px;height:8px;border-radius:50%;background:#3eae72;box-shadow:0 0 0 4px #eaf7ef}.filter-controls{display:grid;grid-template-columns:1fr 1fr auto;gap:14px;margin-top:17px;align-items:end}.filter-field span{display:block;font-size:11px;font-weight:700;margin-bottom:6px;color:#504756}.filter-field select{width:100%;height:43px;padding:0 13px;border:1px solid #ddd5e2;border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-size:13px;outline:none}.filter-field select:focus{border-color:var(--purple);box-shadow:0 0 0 3px #54246b20}.reset-button{height:43px;padding:0 16px;border:0;border-radius:10px;background:#f0ebf3;color:var(--purple);font:inherit;font-weight:700;font-size:12px;cursor:pointer}.reset-button:hover{background:#e7ddec}.topic-section{margin-bottom:31px}.section-head{align-items:end;margin:0 1px 14px}.section-note{font-size:12px;color:var(--muted);margin:0}.topic-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.topic-card{position:relative;overflow:hidden;min-height:142px;padding:18px 19px;border-radius:16px;background:white;border:1px solid var(--line);transition:transform .18s,box-shadow .18s,border-color .18s}.topic-card.selected{border-color:var(--magenta);box-shadow:0 0 0 2px #d02b881a,0 8px 24px #3514470c;transform:translateY(-2px)}.topic-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:11px}.topic-number{width:30px;height:30px;border-radius:10px;display:grid;place-items:center;background:#f5eaf4;color:var(--purple);font-weight:800;font-size:13px}.topic-label{font-size:10px;letter-spacing:.9px;font-weight:800;color:var(--magenta)}.topic-card h3{font-size:15px;margin:0 0 5px;color:var(--deep)}.topic-card p{font-size:12px;line-height:1.45;color:var(--muted);margin:0;max-width:95%}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:19px}.kpi-card{position:relative;overflow:hidden;min-height:139px;padding:19px 20px;border-radius:17px;background:white;border:1px solid var(--line);box-shadow:var(--shadow)}.kpi-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:5px;background:var(--accent)}.kpi-purple{--accent:var(--purple)}.kpi-yellow{--accent:var(--yellow)}.kpi-teal{--accent:var(--teal)}.kpi-pink{--accent:var(--magenta)}.kpi-label{display:block;color:var(--muted);font-size:9px;letter-spacing:1.15px;font-weight:800}.kpi-card>strong{display:block;font-size:36px;line-height:1;margin:13px 0 8px;letter-spacing:-1px;color:var(--deep)}.kpi-card>strong small{font-size:14px;letter-spacing:0;color:var(--muted);font-weight:600}.kpi-card>span:last-of-type{font-size:11px;color:var(--muted)}.kpi-decoration{position:absolute;right:13px;bottom:-12px;font-size:70px;font-weight:900;color:#f8f5f9;line-height:1;pointer-events:none}.chart-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(290px,.92fr);gap:17px;margin-bottom:17px}.chart-card,.nps-card,.ratings-card,.malls-card{padding:22px 23px}.card-head{align-items:flex-start}.card-head h2{font-size:18px}.scale-tag,.nps-symbol,.mall-total{padding:6px 10px;border-radius:99px;background:#f4eff6;color:var(--purple);font-size:10px;font-weight:800;white-space:nowrap}.nps-symbol{background:#fceef6;color:var(--magenta);letter-spacing:1px}.chart-subtitle{font-size:12px;color:var(--muted);margin:9px 0 14px}.trend-chart{min-height:215px}.trend-chart svg{width:100%;height:auto;display:block;overflow:visible}.trend-legend{display:flex;justify-content:space-between;gap:10px;padding-top:9px;color:var(--muted);font-size:10px}.trend-legend span{display:flex;align-items:center;gap:7px}.legend-dot{width:8px;height:8px;background:var(--magenta);border-radius:50%}.legend-ring{width:9px;height:9px;border:2px solid var(--yellow);border-radius:50%}.nps-number{font-weight:850;color:var(--deep);font-size:48px;letter-spacing:-1.5px;line-height:1;margin:20px 0 15px}.nps-number small{font-size:12px;letter-spacing:0;font-weight:700;color:var(--muted)}.nps-bar{display:flex;height:15px;overflow:hidden;border-radius:99px;background:#eee9f1;box-shadow:inset 0 0 0 1px #e7e0eb}.nps-seg{height:100%;transition:width .35s ease}.nps-promoters{background:var(--purple)}.nps-passives{background:var(--yellow)}.nps-detractors{background:var(--magenta)}.nps-legend{display:grid;grid-template-columns:1fr 1fr 1fr;gap:8px;margin-top:17px}.nps-legend-item{font-size:10px;color:var(--muted)}.nps-legend-item strong{display:block;margin-top:5px;font-size:15px;color:var(--ink)}.nps-legend-item i{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:5px}.definition{font-size:10px;color:#8c8391;margin:17px 0 0}.lower-grid{grid-template-columns:minmax(0,1.25fr) minmax(330px,1fr)}.rating-header,.rating-row{display:grid;grid-template-columns:minmax(118px,1fr) minmax(100px,1.35fr) 52px;align-items:center;gap:13px}.rating-header{font-size:9px;letter-spacing:.8px;color:#8a808e;font-weight:800;padding:7px 0;border-bottom:1px solid var(--line)}.rating-row{padding:12px 0;border-bottom:1px solid #f0edf2}.rating-name{font-size:11px;font-weight:700;color:#443b4a}.rating-track{height:9px;border-radius:99px;background:#f0edf2;overflow:hidden}.rating-fill{height:100%;border-radius:99px;background:linear-gradient(90deg,var(--purple),var(--magenta))}.rating-average{text-align:right;font-size:13px;font-weight:800;color:var(--deep);white-space:nowrap}.rating-average small{font-weight:600;color:var(--muted);font-size:9px}.rating-topbox{text-align:right;font-size:11px;color:var(--teal);font-weight:800}.mall-total{background:#eef8f7;color:#238280}.mall-chart{max-height:360px;overflow:auto;padding-right:5px}.mall-row{display:grid;grid-template-columns:89px 1fr 28px;align-items:center;gap:9px;margin:11px 0}.mall-name{font-size:10px;font-weight:700;color:#514858;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.mall-track{height:8px;border-radius:99px;background:#f1edf3;overflow:hidden}.mall-fill{height:100%;border-radius:99px;background:var(--teal);min-width:2px}.mall-value{text-align:right;font-size:10px;color:var(--muted);font-weight:700}.insight-strip{display:flex;align-items:center;gap:16px;margin:18px 0 26px;padding:18px 22px;background:#fff9e7;border-color:#f2e4b5}.insight-icon{display:grid;place-items:center;flex:0 0 39px;height:39px;border-radius:13px;background:var(--yellow);color:var(--deep);font-size:18px}.insight-strip p:last-child{margin:3px 0 0;font-size:13px;line-height:1.5;color:#514435}.footer{display:grid;grid-template-columns:1.1fr 2fr .8fr;gap:30px;align-items:center;border-top:1px solid var(--line);padding:22px 0 30px;color:var(--muted)}.footer-brand{color:var(--deep);font-size:18px}.footer-brand .brand-mark{font-size:17px}.footer>div:first-child p{margin:3px 0 0;font-size:10px}.footer-method strong{font-size:11px;color:var(--deep)}.footer-method p{font-size:10px;line-height:1.5;margin:3px 0 0}.footer-credit{text-align:right}.footer-credit span{display:block;font-size:10px}.footer-credit strong{display:block;font-size:16px;color:var(--deep);letter-spacing:.5px}
@media(max-width:900px){.hero{align-items:flex-start;flex-direction:column;padding:32px}.download-button{align-self:flex-start}.chart-grid,.lower-grid{grid-template-columns:1fr}.nps-card{min-height:300px}.topic-grid{gap:9px}.topic-card{padding:15px}.footer{grid-template-columns:1fr 2fr}.footer-credit{grid-column:1/-1;text-align:left}}
@media(max-width:650px){.topbar-inner{padding:13px 18px}.topbar-label{font-size:9px;letter-spacing:.9px}.container{padding:0 15px}.hero{margin-top:16px;min-height:auto;padding:27px 22px;border-radius:20px}.hero h1{font-size:32px;letter-spacing:-1.1px}.hero-lead{font-size:14px}.hero-meta{flex-wrap:wrap;gap:9px;font-size:10px}.filters{padding:19px 17px;margin-bottom:28px}.filter-heading{align-items:flex-start}.live-indicator{font-size:0;gap:0}.live-indicator i{font-size:initial}.filter-controls{grid-template-columns:1fr;gap:11px}.reset-button{width:100%}.section-head{display:block}.section-head h2{font-size:19px}.section-note{margin-top:7px}.topic-grid{grid-template-columns:1fr}.topic-card{min-height:115px}.topic-card p{max-width:100%}.kpi-grid{grid-template-columns:1fr 1fr;gap:9px}.kpi-card{padding:17px 14px;min-height:128px}.kpi-card>strong{font-size:30px}.kpi-label{font-size:8px;letter-spacing:.8px}.chart-card,.nps-card,.ratings-card,.malls-card{padding:19px 16px}.card-head{gap:8px}.card-head h2{font-size:16px}.chart-subtitle{font-size:11px}.trend-legend{font-size:9px}.nps-legend{gap:5px}.nps-legend-item{font-size:9px}.rating-header,.rating-row{grid-template-columns:minmax(90px,1fr) minmax(80px,1.05fr) 43px;gap:8px}.rating-name{font-size:10px}.rating-average{font-size:11px}.rating-topbox{font-size:10px}.mall-row{grid-template-columns:77px 1fr 25px;gap:7px}.mall-name{font-size:9px}.footer{grid-template-columns:1fr;gap:13px}.footer-credit{grid-column:auto;text-align:left}.insight-strip{align-items:flex-start;padding:15px}.insight-strip p:last-child{font-size:12px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}